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Delivery Information
Our delivery charges are calculated automatically, based on the table below. For Next Day & Express delivery, orders should be placed by 12noon. Please note that next day & express delivery is not available for Isabella or Dorema products.
Please note that we aim to process all standard delivery orders within 24 hours of receiving them (excluding weekends / bank holidays)
| England, Wales & Southern Scotland | Northern Scotland & Scottish Islands | N. Ireland, Isle of Man & Isles of Scilly[c] | ||
| Up to 1kg | Royal Mail 2nd Class | £2.95 | £2.95 | £2.95 |
| Royal Mail 1st Class | £3.95 | £3.95 | £3.95 | |
| Next Day by 1pm[a] | £7.50 | £7.50 | £7.50 | |
| 1kg to 1.25kg | Royal Mail 1st Class | £4.95 | £4.95 | £4.95 |
| Next Day by 1pm[a] | £9.50 | £9.50 | £9.50 | |
| 1.25kg to 1.5kg | Royal Mail 1st Class | £5.95 | £5.95 | £5.95 |
| Next Day by 1pm[a] | £9.50 | £9.50 | £9.50 | |
| 1.5kg to 30kg | Saver (5 working days) | £5.95 | £15.95 | £17.95 |
| Within 2 working days | £7.50 | £13.50[b] | £19.50 | |
| Next Day[a] | £10.00 | £16.00[b] | £22.00 | |
| Express Options All Weights (up to 30kg) |
Next Day by 12noon[a] | £12.50 | N/A | £24.50[d] |
| Next Day by 10am[a] | £15.00[e] | N/A | N/A | |
| Next Day by 9am[a] | £17.50[e] | N/A | N/A | |
Delivery Notes
[a] Next Day Services are for delivery on the Next Working Day if your order is placed before 12noon, otherwise your order will be delivered one working day later.
[b] For Northern Scotland "Next Day" and "Within 2 working days" deliveries will take an extra 1 working day and for Scottish Islands, an extra 2 working days.
[c] Isles of Scilly customers should expect orders to take an extra 1 working day on top of all delivery times quoted above.
[d] The "Next Day by 12 Noon" service is not available for Isles of Scilly or the following Northern Ireland postcode areas: BT74, BT92, BT93, BT94.
[e] The "Next Day by 10am" and "Next Day by 9am" services are not available for some remote regions. If you select this option and enter a delivery postcode where this service is not available you will be informed during the checkout procedure.
Please note that if you would like to order items which will be heavier then 30kg or if you wish to have something delivered to another destination please contact us on 0845 603 5466.
